How to impress your customer at the first meet?
First impression counts a lot. If you are about to meet a corporate client for the very first time, you should have a strong understanding of how to create a lasting first impression. Then you will be able to keep that impression throughout the entire customer journey. This is a proven sales technique that can deliver amazing results to you as well. Continue to read and we will share how you can impress your customer on the very first meet.
- Understand the background of your client
One of the most basic sales tips to keep in mind when you visit a customer for the very first time would be to understand his/her background. Then you will be able to customize your pitch accordingly to create a perfect first impression. Social media networks and Google are the best places available for you to do your research. When you are aware of the background, you will also have facts to talk about. This will help you to stay away from encountering awkward silences in the middle of the conversation.
- Use different accessories
You should include the use of different accessories to the sales strategy, as they can help you with creating a strong first impression on the mind of your client. Some of the accessories that you can use include portfolio cases, laptops, and iPads. When you have accessories, it will be possible for you to showcase your portfolio along with excitement. This will also help you to show off yourself in a professional way. You can easily convince to the client that you care a lot about your job, and you have invested in yourself accordingly.
- Always be nice
If you can be a positive and a nice person, you can create a great first impression and keep it throughout the entire customer journey. That’s because no customer would be interested in doing business with a grumpy sales person. This is why you should cheer up. It is possible for you to bring a small gift such as a fruit basket or even a cookie when you are going to meet the customer for the first time. However, you should be careful not to take any expensive or personal stuff, such as jewelry or watches.
- Dress up
The way how you dress can contribute a lot towards the strong positive impression that you can create on the mind of your customer. When you are introducing yourself to a customer for the very first time, you should not be in shorts and t-shirt. It will give out a negative impression because the client will assume that you don’t care about the way how you look.
- Always be on time
Being late is one of the worst ways to create a negative impression on your client. You should never take any chances with this. In case if you come across a situation where you cannot make it on time, you will need to let your client know about it. However, you should also be careful not to go too early. It might be considered as a weakness of you by the client.
- Carefully listen to the customer
You should let your client to talk and learn how to listen. It is a good idea to have a method to take down any notes. Then you will be able to figure out what exactly your customer is looking for. Based on that, you can provide an appropriate solution.
Always adhere to these tips and you will be able to end up with creating a strong first impression on the mind of your customer after the first meetup.